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Professional Event & General Inquiry Consultation

Professional Event & General Inquiry Consultation

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Botana's consultation service is perfect for all inquires regarding products, services, personalization & more! However, for a more prompt response for all general inquiries we recommend calling our boutique during operational hours or using our live chat feature. Professional event consultations can be booked in-person or online via zoom for your safety and convenience.

Professional Event & General Inquiry Consultation

$0.00

Frequently Asked Questions

How Long Will My Arrangements Last?

All Individual roses and floral river collection arrangements are preserved via a water nutrient vials. These provide all stems in with sufficient nutrients to stay fresh between 5-8 days under ideal situations. A cool room temperature room with sufficient sunlight is recommended.

All boxed arrangements (excluding floral river collection) are preserved via water nutrient floral foam to stay fresh between 5-7 days under ideal situations. A cool room with sufficient sunlight is recommended.

All Bouquets are wrapped in our matte water repellent floral paper. Each bouquet comes with a complementary floral food pack. It is recommended the bouquet be placed into a vase with water and the food packet as soon as possible. This will help keep your bouquet fresh between 7-10 days under ideal conditions. A cool room with sufficient sunlight is recommended.

When Can I Pickup My Online Order?

For all shipped online order please refer to the Shipping Frequently Asked Questions tab below.

All online orders placed for in-store pickup will be ready within 1 business day of your order behind placed. This is the longest estimated time and orders tend to be done earlier. Please check your e-mail for a pick-up time confirmation for the exact pick-up time.

Want your order same day?

for all same-day orders please come to our retail flower boutique experience in-person.

Where Are You Located?

Botana Flower Boutique is located at

952 The Queensway, Etobicoke, ON, M8Z 1P5

Operating Hours

Monday - CLOSED

Tuesday - 11:00am - 9:00pm

Wednesday - 11:00am - 9:00pm

Thursday - 11:00am - 9:00pm

Friday - 9:00am - 9:00pm

Saturday 9:00am - 9:00pm

Sunday 9:00am - 5:00pm

How Can I get Custom Messages On My Roses?

Shipping Frequently Asked Questions

How Does Same-Day Shipping Work?

Same-day shipping rates are calculated at checkout once you fill in the shipping information at checkout. If a same-day rate does not appear, unfortunately we do not offer same-day shipping in your location. All orders must be placed before 4:00pm on operational days to qualify for same-day shipping.

How Does Expedited Shipping Work?

Expedited shipping is available Canada wide, yes you heard that right, Canada wide! Shipping rates are calculated at checkout and arrive in between 1-3 Business days. All floral arrangements will arrive fresh and are shipped with sufficient nutrients to stay fresh on arrival.

How Does In-Store Pickup Work?

All in-store pickup orders will be available at our boutique location (952 The Queensway). Local pickup orders are ready within 1 business day, typically same-day if placed before 4:00pm.

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