Frequently Asked Questions
How Long Will My Arrangements Last?
All Individual roses and floral river collection arrangements are preserved via a water nutrient vials. These provide all stems in with sufficient nutrients to stay fresh between 5-8 days under ideal situations. A cool room temperature room with sufficient sunlight is recommended.
All boxed arrangements (excluding floral river collection) are preserved via water nutrient floral foam to stay fresh between 5-7 days under ideal situations. A cool room with sufficient sunlight is recommended.
All Bouquets are wrapped in our matte water repellent floral paper. Each bouquet comes with a complementary floral food pack. It is recommended the bouquet be placed into a vase with water and the food packet as soon as possible. This will help keep your bouquet fresh between 7-10 days under ideal conditions. A cool room with sufficient sunlight is recommended.
When Can I Pickup My Online Order?
For all shipped online order please refer to the Shipping Frequently Asked Questions tab below.
All online orders placed for in-store pickup will be ready within 1 business day of your order behind placed. This is the longest estimated time and orders tend to be done earlier. Please check your e-mail for a pick-up time confirmation for the exact pick-up time.
Want your order same day?
for all same-day orders please come to our retail flower boutique experience in-person.
Where Are You Located?
Botana Flower Boutique is located at
952 The Queensway, Etobicoke, ON, M8Z 1P5
Monday - CLOSED
Tuesday - 11:00am - 9:00pm
Wednesday - 11:00am - 9:00pm
Thursday - 11:00am - 9:00pm
Friday - 9:00am - 9:00pm
Saturday 9:00am - 9:00pm
Sunday 9:00am - 5:00pm
How Can I get Custom Messages On My Roses?
Check out the Botana Personalized Rose Collection. In this collection, you have the option to select over 30 custom messages for your bouquets. Each message is hand printed onto a fresh rose petal. Add that extra final touch with a custom message!
Shipping Frequently Asked Questions
How Does Same-Day Shipping Work?
Same-day shipping rates are calculated at checkout once you fill in the shipping information at checkout. If a same-day rate does not appear, unfortunately we do not offer same-day shipping in your location. All orders must be placed before 4:00pm on operational days to qualify for same-day shipping.
How Does Expedited Shipping Work?
Expedited shipping is available Canada wide, yes you heard that right, Canada wide! Shipping rates are calculated at checkout and arrive in between 1-3 Business days. All floral arrangements will arrive fresh and are shipped with sufficient nutrients to stay fresh on arrival.
How Does In-Store Pickup Work?
All in-store pickup orders will be available at our boutique location (952 The Queensway). Local pickup orders are ready within 1 business day, typically same-day if placed before 4:00pm.